The Learning Store

Enrolling in a UCT short course via UCT's The Learning Store e-portal gateway is designed to be effortless and user-friendly and offers a variety of courses to choose from.

 

About The Learning Store:  

The Learning Store is an e-portal gateway powered by D2L's Course Merchant, which provides a central place for UCT short courses to be showcased. This user-friendly platform offers a comprehensive catalogue of UCT’s diverse range of short courses. Prospective students can effortlessly browse, select, and pay for their chosen courses online. Once payment is made, if the course content is hosted on Amathuba, users will be seamlessly enrolled in their selected course on the Amathuba digital learning platform.

Get featured on The Learning Store:

The functionality for UCT short course units to add and edit products on The Learning Store, along with requesting vouchers, is completed through form submission on ServiceNow. Please ensure that you are logged in to UCT ServiceNow Service Portal before attempting to access any of the following links: Add a new product listing | Edit a product listing | Request vouchers for a product listing.

This Short Course Provider Guide outlines requirements relating to information and images which need to be supplied by short course units / providers wanting to list their courses on The Learning Store.

Our Frequently Asked Questions (below) outlines common questions relating to The Learning Store.

Enrol on The Learning Store: 

	Browse Courses	Visit The Learning Store and browse through the catalogue of courses on offer. Whether you're interested in business, technology, humanities, or any other field, you'll find a range of options.
	Select Your Course	Once you've identified the course you want to take, simply click select. You'll find detailed information about the course content, duration, and any prerequisites.
	Payment	The Learning Store allows you to pay for your chosen course online and offers secure payment options to ensure your transaction is safe and smooth.
	Enrolment	After completing the payment, you will be enrolled in your selected course. This process is automated and ensures immediate access to course materials and resources. Courses are delivered through Amathuba, UCT’s digital learning platform, providing a robust online environment for your studies. You can access lectures, assignments, discussions, and other course materials through this platform.
	Support	For any questions or assistance, you can contact the CILT Helpdesk. They are available to provide support and guidance to prospective participants.

Frequently Asked Questions (FAQs):

PLACING AN ORDER:

How do I enrol in a course?
Navigate to the information page on The Learning Store for the course that you are interested in and follow the instructions under the Registration heading for that course.

What are my payment options if I enrol for a course on the Learning Store?
There is an online payment option when you place your order, which allows you to make payment using a debit/credit card. Should you choose not to use this, please make use of one of these payment methods.

Can I place one order (multiple seats) for a group of colleagues?
Yes, some courses might have limits in this regard, but you are welcome to input the appropriate quantity during the checkout process when placing your order. Once you have completed your order, you will be able to allocate a purchased license to each of your colleagues. Please check the “Course Cost” section on the relevant course information page for details of maximum capacities and group discounts, if any.

Am I eligible for a discount?
Please check the “Course Cost” section on the relevant course information page for details of maximum capacities and group discounts, if any.

Can I obtain a formal quote before placing an order?
At this stage, The Learning Store itself does not provide quotes. Please contact the unit offering the course to request one.

How do I obtain an invoice?
Once you place your order, you will receive a confirmation email containing the details of your order. You will also receive an invoice in a pdf file attachment via email.

ACCESSING THE COURSE:

Once I have placed an order, how long do I have to wait to obtain access to the course material?

The answer to this depends:

• If the course is always available and you make payment online, you will immediately be able to access the course content.
• If the course is always available and you make payment via EFT or journal transfer (internal UCT process), your access will update once the system has registered that the payment has reflected. Please note that EFT payments may take 3-5 business days to reflect.
• If the course has a set start date and you make payment online, you will have access from the start date.
• If the course has a set start date and you make payment via EFT or journal transfer (internal UCT process), your earliest access will be from the course start date, but will be dependant upon the system registering that the payment has reflected. Please note that EFT payments may take 3-5 business days to reflect.

Where do I access the course content?
Unless otherwise stated on the course information page, the course content is offered on Amathuba, UCT’s Learning Management System. Please ensure that you click the Guest Login option on the Amathuba landing page in order to log in successfully. You will also find a link under the “Course Access Details” heading in the payment confirmation email that you receive.

How do I set my password for Amathuba?
Your username and password for Amathuba will be the same as those for The Learning Store.

GENERAL:

Where do I find the terms and conditions associated with enrolling for a course on The Learning Store?
You can view them here: terms and conditions.

Is all tax related information included in the invoice?
The invoice fields align with those required by SARS.

Can you provide me with the UCT BBBEE and tax compliance certificates?
The UCT BBBEE certificate and other compliance certificates are accessible on the UCT website.